FAQ

Frequently asked questions

Everything you need to know before your visit. Can't find the answer? Drop us an email.

About SOKI

SOKI is a new kind of sauna space that fuses wellness with culture, music and community. Rather than a silent spa, we combine relaxation with live music, DJ sets, talks and performances. Think: deep rest meets social energy.

We have a traditional Finnish sauna, ice bath tubs, relaxation areas, rain showers, changing facilities, and an outdoor terrace.

Location & getting here

We are located at Europalaan 2B, 3526 KS Utrecht (just outside Vechtclub XL). You can reach us by bike, public transport, or car. Free parking is available on site.

  • Wednesday – Thursday: 16:00 – 21:00
  • Friday: 16:00 – 23:00
  • Saturday: 10:00 – 23:00
  • Sunday: 10:00 – 20:00
  • Monday – Tuesday: Closed

Sessions run at set times. Check the booking page for today's availability.

Booking & cancellation

Yes, advance booking is required. Capacity per session is limited, so we strongly recommend booking ahead. You can book directly on our booking page.

Cancel more than 48 hours before your session for a full refund. Between 24 and 48 hours: 50% refund. Within 24 hours: cancellations are not possible. Refunds are issued to your original payment method (allow a few business days).

You can join the waitlist for any full session. If a spot opens up, you'll be notified by email and given the opportunity to book.

Yes! You can buy a SOKI gift card in any amount on our gift card page. The code is emailed directly to the recipient and is valid for one year. It can be used multiple times until the balance runs out.

What to bring
  • Swimwear (mandatory)
  • Two towels (one for the sauna bench, one for drying off)
  • A bathrobe
  • Flip-flops or slides
  • A water bottle
  • Optional: your own padlock if you'd like to store your belongings in one of our lockers

We provide complimentary water and maté tea during your session. Please arrive 10 minutes before your session starts.

Groups

Yes! You can book for up to 15 people per booking. For larger groups or private events, reach out to us at hello@sokisocialsauna.nl and we'll see what we can arrange.

Sauna etiquette
  • Always sit or lie on a towel for hygiene
  • Limit sauna time to 15 minutes per turn
  • Maximum 3 sauna turns per session
  • No oils or fragrances on the sauna rocks
  • No alcohol before or during your visit
  • Smoking only at the front entrance

SOKI is committed to being a safe and inclusive space for everyone. We expect all visitors to respect each other's diversity, practice enthusiastic consent, communicate mindfully, and attend substance-free. Our team takes any concerns raised seriously. Visitors who violate these standards may be asked to leave.

Still have a question?

We're happy to help. Send us a message and we'll get back to you.

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